Managing Melbourne's premium developments

 

Specialising in Residential & Commercial Strata Plan Buildings

Facility Management, Concierge & Security Essential Services & more

FACILITY MANAGEMENT

A summary of our Facility Management services:

  • Call management
  • Contract management
  • Critical task management
  • Managing the facility
  • Repairs and maintenance management
  • Sustainability assessment, implementation and management
  • Project management of capital works and long term maintenance work programmes

Maintenance Contracts (Routine Maintenance)

Identifying all assets that require routine maintenance, specifying and tendering contracts is an essential component of supporting the owners and complying with legal obligations in relation to critical systems.

Contractor Management

Effective contractor management processes are an essential risk management tool. We have a standard procedure for reviewing the contractor’s ability to work safety by conducting a formal accreditation process. Prior to attending the site, contractors also receive a safety handbook which specifies our requirements and expectations through an induction process.

Critical task management (Essential & Non-Essential Maintenance)

Our ability to Identify and track a range of compliance activities is an essential component of risk management. Activities for all essential and non essential services maintenance are all entered into our facility management system where they can be actioned within the required time frames and audited on a monthly basis.

 

Managing the facility

To assist owner’s corporations in managing their facility, we provide trained Facility Managers to oversee the contractor’s and undertake routine OH&S inspections and respond to specific facilities related requests.

Call Management

Requests for after hours emergency works can be phoned through to our Melbourne based Call Centre. These requests are assigned to one of our operations managers; with rectification of the works tracked and notifications emailed on completion of works.

Project Management

At the heart of our approach to project management is our ability to deliver innovative solutions for complex, base building projects with outstanding results.

Our project management services include:

  • Feasibility services
  • Project control
  • Design management
  • Authority approvals
  • Construction phase
  • Completion and close out

Our approach reduces risk and uncertainty to deliver the best possible results on-time and on-budget. We work collaboratively and openly, using established processes developed over years of hands-on project management.

Our expert project managers remove unnecessary hassles, ease your load and ensure a smooth transition by overseeing and driving every aspect of your base building project.